Privacy Policy

Brainard's Greenscapes ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit our website at https://www.brainardsgreenscapes.com (the "Site"), how we use it, and the choices you have. By using the Site or contacting us, you agree to the practices described below.

1. Information We Collect

We collect information in the following ways:

Information you provide to us

When you fill out a form, request an estimate, call, email, or otherwise contact us, you may provide:

• Name
• Email address
• Phone number
• Property or service address
• Details about the project or service you are interested in
• Any other information you choose to include in your message

Information collected automatically

When you visit the Site, certain information may be collected automatically, including:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages viewed, referring website, and time spent on the Site
• Standard cookies and similar tracking technologies used to operate the Site and measure traffic

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes or estimates
• Schedule, perform, and follow up on landscaping services
• Send you service-related communications (such as confirmations and reminders)
• Improve our website, services, and customer experience
• Comply with our legal obligations and enforce our agreements

We do not sell or rent your personal information.

3. How We Share Your Information

We share information only as needed to operate our business, including with:

• Service providers that help us run our business, such as web hosting, form delivery, email, customer-management tools, and payment processors. These providers may only use your information to perform services for us.
• Legal authorities when required to comply with applicable law, a subpoena, court order, or other legal process, or to protect our rights, property, or safety.
• Successors in connection with a merger, acquisition, financing, or sale of business assets, in which case your information may be transferred as part of that transaction.

4. Cookies and Analytics

The Site may use cookies and similar technologies to remember your preferences, keep the Site secure, and understand how visitors use it. You can control cookies through your browser settings. If you disable cookies, some features of the Site may not function properly.

We may also use analytics services that collect aggregated information about how the Site is used. These services may use cookies and similar technologies on our behalf.

5. Data Retention

We keep your personal information only for as long as needed to provide our services, communicate with you, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Your Choices and Rights

You may, at any time:

• Request a copy of the personal information we hold about you
• Ask us to correct information that is inaccurate or out of date
• Ask us to delete personal information we have collected from you, subject to any legal exceptions
• Opt out of marketing communications by replying "unsubscribe" or contacting us directly

To exercise any of these rights, contact us using the information at the bottom of this page. We may need to verify your identity before responding to your request.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we hold. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes will be posted on the Site. Your continued use of the Site after changes are posted means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact: